Level 1, 2, 3

(for business)

Level 1 Basic (Exam fee US$150, 50 'World Civility Index' Points)

• "Keeping up", entry level focusing on basic etiquette skills
• Examine the 'what', 'how'
• Written exam (50 computer-based, multiple-choice questions)
• "Open Interview" video (1-min video answering an open-ended question) (via the Rocktell platform)

Level 2 Standard (Exam fee US$350, 50 'World Civility Index' Points)

• "Fluency", generally effective command of etiquette skills
• Examine in-depth and breadth 'what', 'how'
• Examine the theory, i.e. 'why'
• Written exam (50 computer-based, multiple-choice questions)
• "Open Interview" video (1-min video answering an open-ended question) with assessment

Level 3 Advanced (Exam fee US$2,500, 50 'World Civility Index' Points)

• "Refined", reinforcing outcomes through real-world interactions
• Overseas practicum (at our North America test centre in Vancouver, Canada), no written exam

Cellphone Lessons

(for business)

Best Way to Build Company Culture (Each US$5.00, 1 'World Civility Index' Point)

Continuous learning/continuous assessment. Complements Level 1, 2, 3. Doing what is awkward in seminars but easy in short videos. Using the strategy of:

• Long term (months, years)
• Frequent (once every week)
• Low-intensity (5-min)

Citizens of the World

(for tourists)

"Sometimes they just don't know!" (Exam fee US$150, 20 'World Civility Index' Points)

• Allow people from around the world to meet and enjoy each other with civility
• Examine the 'what', 'how', 'why'
• Written exam (20 computer-based, multiple-choice questions)
• 30-second video (telling one aspect of being a citizen of the world)

Youth

"Life skills" (Exam fee US$150, 20 'World Civility Index' Points)

• Allow young people to prepare for university interviews and beyond.
• Examine the 'what', 'how', 'why'
• Written exam (20 computer-based, multiple-choice questions)
• "Open Interview" video (1-min video answering an open-ended question) (via the Rocktell platform)