Trainer Area

"You do the training, we'll do the testing!"


Short FAQs

Do I need to be an Associate to use or sell IITTI exam?

No. Associates represent the highest level of dedication as they are professionals who volunteer, advocate and promote the IITTI World Civility Index standards.

Do I need to be an Associate to offer IITTI training?

No. Non-associates can offer IITTI training too. Associates represent the highest level of dedication who volunteer; a selfless act.

Do I need permission before I offer IITTI training?

No. You don't need approval before you offer IITTI training. Exceptions noted below.

Can I have exclusive rights to my country?

No. IITTI is an open standard, and is for everybody.

從2018年開始,大中華區(中國大陸、香港、澳門、台灣)的所有培訓師和從2019年開始,馬來西亞、泰國和菲律賓的所有培訓師 均需獲得國際軟技能培訓師認證組織授予牌照 (

從2019年開始,所有IITTI和ISSTA業務在大中華(中國大陸、香港、澳門、臺灣)、馬來西亞、泰國和菲律賓都授權給橙子聯盟(廣州)諮詢有限公司 (


I am confused!

How does IITTI certificate differ from an AICI certificate, a London Image Institute certificate or an Academy of Image Mastery (AIM) certificate?


IITTI certifies job-seekers and corporate workers, while AICI, London Image Institute and AIM certificates are examples for certifying image consultants.

IITTI is for employees not trainers
IITTI is for employees not trainers


What can IITTI do for me?


It depends if you are an image consultant, corporate trainer or university faculty.

Details under What can IITTI do for you?.


Why advocating IITTI is good for me?


Do something bigger than each of us individually.

Details under Why advocating IITTI is good for you.


How to introduce IITTI in 30 seconds?


It depends on who you are speaking to.

Details under IITTI in 30 seconds.


Does IITTI train image consultants or business etiquette trainers?


IITTI doesn't do training; it is just an exam.

We don't train the trainer, or the general public. The only thing we do is the IITTI exams for your clients.

To find schools that train-the-trainer, check under Resources.


What are the steps for me to use IITTI?


For IITTI written exams

  1. Get the IITTI Standards and Guidelines document.
  2. Build your own training curriculum, or get Train-the-Trainer (TTT) help.
  3. Marketing! Marketing! Marketing!

For IITTI Continuing Education ("Reading Program")

  1. Read Why Reading Program?
  2. Contact Patrick Chun at IITTI ( for your permanent special link.
  3. Marketing! Marketing! Marketing!

Details under


How do I do marketing for my business using IITTI?

  1. Do an ice-breaker with HRs
  2. Recommend HRs to adopt IITTI
  3. Use their job ads as your own advertisement

Details under